General Terms and Conditions

General Terms and Conditions – Purrixo

Welcome to Purrixo!
These Terms and Conditions apply to all orders, purchases and use of our website. By using our website and placing an order, you agree to these terms. Please read them carefully.

1. Company information

  • Company Name: Purrixo
  • Email address: info. purrixo@gmail.com​
  • Chamber of Commerce number: 83996834
  • VAT number: NL003906431B38

2. Applicability

These general terms and conditions apply to all agreements and deliveries that take place via our website. Deviations from these conditions are only valid if agreed in writing.

3. Product information

We strive to provide the information about our products as completely and accurately as possible. However, small differences in color, size or design may occur. Such deviations do not entitle you to a refund or compensation.

4. Orders and Payment

  • Orders will be processed after receipt of payment confirmation.
  • We accept the following payment methods: [for example iDEAL, PayPal, credit card].
  • All prices on the website are inclusive of VAT, unless otherwise stated.

5. Delivery and Shipping

  • Orders will be processed within 1-2 business days after payment confirmation.
  • We aim to deliver your order within 2-3 working days .
  • Shipping is free unless otherwise stated.
  • Deliveries are subject to availability. If a product is out of stock, we will inform you as soon as possible.

6. Returns and Exchanges

  • You have the right to return a product within 30 days of receipt, provided it is in its original condition and packaging.
  • Return costs are at the customer's expense, unless the product is defective or incorrectly delivered.
  • For more information, please see our full Exchange & Returns Policy on the website.

7. Warranty

We offer a warranty on manufacturing defects and defects that occur within normal conditions of use. Warranty claims can be submitted via info. purrixo@gmail .com . Damage due to misuse or wear and tear is not covered by the warranty.

8. Liability

  • Purrixo is not liable for any damage, delay or loss caused by external factors (e.g. carriers).
  • Our liability is limited to the amount of the order, unless otherwise provided by law.

9. Privacy

Purrixo respects your privacy. All personal information you provide to us will be treated confidentially and used exclusively for processing orders. Please refer to our Privacy Policy for more information.

10. Intellectual Property

All content, images and information on our website are the property of Purrixo and may not be copied, reproduced or used without our express permission.

11. Complaints

Do you have a complaint? Contact our customer service via info. purrixo@gmail .com . We will do our best to provide a solution within 5 working days .

12. Applicable Law

These general terms and conditions are governed by Dutch law. Any disputes will be submitted to the competent court in the Netherlands.

Thank you for your trust in Purrixo.
If you have any questions about these terms and conditions, please feel free to contact us at info.purrixo@gmail .com .